Frequently asked questions

We have teamed up with manufacturers to ship your lenses the fastest possible. However, due to a huge power range for products, please expect your order to be right at your door within 2-7 business days. In order to put your mind at ease, our customer service team will reach out if needed on all the details!

If you do not have the written prescription provided by your eye care professional, you can check out the side of the latest box you have purchased

No worries at all. One of our people will be contacting you to verify your prescription and order.

You can edit your prescription when you sign up.

We thought you’d never ask! Our eye care professionals are always at your service. Drop us an email or call us and we will share with you the process!